With specialized knowledge, client centered mindset and certified procedures, 13CS offers implementation and support services of complete IT systems.
Techical Account Management (TAM)
In critical significance infrastructures 13CS offers Technical Account Management Services.
The technical account Manager takes over the strategic planning and coordination of all action required to prevent and solve problems.
He is in direct and constant cooperation with the client (24/7) in order to manage and solve any problem.
Lenovo / AWSP, Golden Partner
Our long and successful strategic cooperation with Lenovo is sealed with 13CS becoming a Golden Partner and an Authorized Warranty and Service Provider (AWSP) for Lenovo Servers and Storages.
With specific knowledge, continuous education and certified engineers, 13CS is the strategic partner for any company or organization who owns or is interested in acquiring Lenovo Servers or Storage Systems.
13CS ensures seamless operation of IT systems, immediate resolution of possible problems and expandability of warranty of Lenovo equipment.
Mission Critical Support
Complete support program targeted to the provision of services to critical significance IT systems with seamless operation demands 24/7.
13CS’s experienced team of engineer’s monitors, maintains and ensures prevention of damages, quick functionality recovery and minimizes problems which could affect system availability.
Implementation Services
With experience in implementation of hundreds of critical significance IT systems and continuous training and update, 13CS provides complete implementation services of IT systems.
Data Center Managed Service
Partial or full data center management services targeted to the unified, secure and smooth system and infrastructure operation.
> Implementation, upgrade and technical support of the operating systems of the IT infrastructure.
> Maintenance of all devices and equipment of the IT system
Creation, maintenance and storage of backup copies.
> System endurance testing, planning and management of security applications and procedures.
Maintenance Support
With deep knowledge and experience team of engineers, 13CS provides complete maintenance services of IT infrastructure and applications.
The immediate response 24/7 and the continuous scheduled checks guarantee the seamless systems operation and prevention of possible problems.